I just bought a Microsoft Arc Touch Bluetooth Mouse for my Macbook Pro with touch bar (early 2017). It works fine under Mac OS but it won't pair under Windows 10 (Bootcamp).
Arc Bluetooth Mouse
Aug 23, 2018 Thanks for getting back to us. It seems that there's a compatibility concerns with the current OS of your device. Should you need additional information, you can check this link for the hardware compatibility checker of the Arc Touch Mouse with different OS platforms. Hope this information helps you. Arc ™ Touch Mouse’s innovative design allows for quick use and storage. Curve it comfortably to get started. Then smoothly glide your finger up or down the touch strip. When you’ve finished, keep the tiny transceiver plugged into your computer’s USB port, or attach it magnetically onto the underside of the mouse. Oct 15, 2013 This short guide will show you how to setup a bluetooth mouse with MAC OS X. Hope you find it useful. How To Setup Bluetooth Mouse on Apple Mac OS X Macbook HD 2017. Microsoft ARC Touch.
After a lot of frustration I even wiped my Windows 10 installation, reformatted the SSD and installed a clean, virgin version of Windows 10 Pro 1703 as well as the updates from Microsoft and the Apple Software updates that arrived after Bootcamp 6.1.
The Windows 10 Pro Version 1703 shows the Broadcom Serial Bus Driver over UART Bus Enumerator, version 12.0.1.871 in the device manager. The bluetooth icon is visible. Bluetooth pairs fine with all sorts of other devices such as headphones, my radio with bluetooth and so on but it won't connect to any mouse. I also tested it with a Logitech M535 Bluetooth mouse and a Microsoft Sculpt Comfort Bluetooth mouse - with the same negative results under Windows 10 whilst working fine under MacOS Sierra 10.12.5.
When starting the bluetooth menu under Windows 10 it sometimes shows the correct device name (e.g. Microsoft Arc Touch Mouse or Logitech .../M535 mouse) but a couple of minutes later the Bluetooth listing discovers an 'unknown device'. In both cases pairing ends with a time-out after approx. 3 minutes.
I even tried turning off Wifi during the pairing process. All mice had brand-new batteries and I also pressed the little pairing button on each mouse.
MacBook Pro (15-inch, Late 2016), Windows 10
Microsoft Arc Touch Mouse Mac Os X 10 11
Microsoft Arc Mouse Driver Mac
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