As of September 25, 2017, macOS 10.13 High Sierra is publicly available for all Mac users to install. Office 2016 for Mac is fully supported on High Sierra. For the best experience, we recommend you update Office to version 15.38 or later.
I am using MS Office 2016, today updated the OS 10.13 High Sierra but then the Outlook doesn't work. I check out the solution and install the Office 2016 for Mac Suite Installer. After installed the package the Outlook down back to 2011 and doesn't work at all now. Could anyone please help to give me some advices!!!
For updates regarding macOS 10.14 Mojave, see Microsoft Office support for macOS 10.14 Mojave.
Office 2016 for Mac
See 'What version of Office am I using?' if you don't know what version you're on.
Version of Office | Supportability |
|---|---|
15.35 and later | Office 2016 for Mac is fully supported on macOS 10.13 High Sierra. If you encounter issues using Office 2016 for Mac, please send us feedback so we can address them. In Word, Excel, PowerPoint and OneNote, you can click on the Send a Smile icon in the top-right of the app. For Outlook, choose Contact Support from the Help menu. |
15.34 and earlier | These versions are not supported on 10.13. In some cases, you may not be able to launch the Office apps. For example, users will see the following error message when attempting to launch Outlook 2016 ver. 15.34: If you installed Outlook 2016 ver. 15.34 or earlier, and are not being offered an update to 15.35 or later, download the latest Office 2016 for Mac Suite Installer here. |
Office for Mac 2011
Word, Excel, PowerPoint, Outlook and Lync have not been tested on macOS 10.13 High Sierra, and no formal support for this configuration will be provided.
Since October 10, 2017, Office for Mac 2011* is no longer supported. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information.
* Lync for Mac 2011 has a limited time of Extended Support for security fixes.
By Mike Wuerthele
Tuesday, June 13, 2017, 09:21 am PT (12:21 pm ET)
A support document published by Microsoft, and some AppleInsider testing, shows that while the newer versions of the office productivity suite will mostly work with High Sierra now, the current version does not —and older versions are getting left behind.
In the support document, published shortly after the reveal of High Sierra, Microsoft declares that while the Office 2016 suite of applications from unreleased version 15.35 and later do work, users will still have to endure problems while waiting for a future update. According to Microsoft, 'not all Office functionality may be available' and stability problems may manifest where 'apps unexpectedly quit.'
Without delving into specific reasons why, Microsoft strongly recommends that users back up existing data before trying the software. The company is requesting that users send feedback if they choose to test High Sierra and Microsoft Office products.
Versions 15.34 —the current version —and earlier are not supported on High Sierra, and users may not be able to launch the apps at all, according to Microsoft. The 15.34 update was released on May 16Microsoft notes in the same memorandum that Office for Mac 2011 'have not been tested' and 'no formal support for this configuration will be provided.' Office for Mac 2011 will also cease all support from Microsoft on October 10, 2017 and no further updates in any form will be provided after that date.
AppleInsider tested the 15.34 version and found that they appear to launch and run for a period of time, but with notably slower speeds across the board. Furthermore, the apps quit unexpectedly fairly often during use.
The same issues manifested in a Mac with High Sierra that was not migrated to APFS, eliminating that as a primary source of the errors and crashing.
The latest Office for Mac 2011 from April, version 14.7.3, was examined, and was found to be in a worse state following the High Sierra update. Crashing was even more frequent than in the Office for Mac 2016, not even accounting for a number of other user interface oddities spanning the entire suite. A standard troubleshooting step for Microsoft Office applications is to uninstall and reinstall the suite. Neither the 2011 nor the 2016 versions were any better after a complete delete and reinstall.
Both the 2011 and 2016 versions of Office were usable prior to the High Sierra update.